AT&T

We have new neighbors moving in, and AT&T was setting up their land line last Saturday.

At around 12:41:55, our internet connection went out.  (They can't fool me.  ;))

We noticed a guy messing with the phone connector box, so we tried our phone, and didn't get a call tone.

I went out to have a chat with the man and he said he could take a look after he's done setting up our neighbor's.

He said it could be a while, so it may be faster to call the 800 number and have another technician come over.

I called the 800 number, and they told me that the earliest they can send a technician was on Tuesday.

So I told him I'll just wait for him to get finished.

He put this gadget on the modem, and did some testing, and fixed it up in about 20 minutes.

So our total outage was about two and a half hours.



This is actually the second time this happened!

The last time was when WE moved in, they cut off our next door neighbor's line.

So if a you're getting new neighbors, it's a good idea to check when they are going to have their phones set up.